What are the cultural and organizational elements and mechanisms that allow Amazon to innovate quickly? And how does this innovation speed become value for our customers?
New privacy regulations (EU’s GDPR, US’s Privacy Shield, and others) are introducing a regime of strict consumer protections. Companies will have to comply with: requiring opt-in to data gathering, rather than opt-out, enhanced protection measures, data protection officers, transparency about data, breaches and many others. We will review the constraints imposed by these regulations, what they mean in […]
These days, the term Industrie 4.0 is on everyone’s lips. According to the most recent developments, making use of the term only seems natural – but it has to be distinguished what really belongs to Industrie 4.0 and what does not.
Manufacturing companies around the world have started their journey towards the concept of digital factory, slowly but consistently. They see a value in the IoT and in the extended concept of Industry 4.0 to improve production processes. However, they struggle to define a roadmap and build a model that integrates a growth of processes, organization […]
Is the device broken? Does it need to be replaced or can the problem be solved on field? These are questions that your customer service and your customers have to face sooner or later. As technical writers we provide a lot of information. But how can we provide quick, accurate and more appropriate answers to […]
Product Communication. How an ABB company develops cad based Technical Documentation during product development.
Challenges, solutions and possible implementations.
Orchestra® is the EKR method to manage product information, technical data, procedures, errors, etc. correctly by avoiding ambiguity of interpretation, confusion and redundancy
Terminology management is essential to create a consistent global brand experience. However, maintaining up-to-date terminology across an entire company presents both technical and operational challenges.
From the perspective of information management, there has been a recent boost towards more elaborated information modeling approaches and information technologies leading to so-called intelligent content.
Join SDL’s Business Consultant, Roman Jhukov who will present the reasons why the management of terminology is important for those organizations who want to do business internationally and maintain high levels of quality.
Con cicli di rilascio rapidi e sviluppo agile, abbiamo bisogno di soluzioni innovative che consentano ai responsabili dei contenuti di prendere decisioni che garantiscano l'utilizzo delle risorse in maniera oculata.
Currently Machine Learning and IoT are two hot topics.
The AWS Platform simplifies the introduction of these two technologies in any company in any field of activity.
In a world where Google sets the gold standard for providing relevant search results, how can technical documentation teams create findability that is always spot-on for every single reader?
Let's analyze the standard information distribution process: the manufacturer provides the technical information that up the technical documentation of machines or plants.
New and revised standard in the field of TC, as Software and Technical Communication Vocabulary
Standards can be most helpful. However, there’s not enough time during your daily work to research for new standards and standardization projects.