Program 2019

Speakers who participated in the COMtecnica Conference 2019 edition

Antonio Aga Rossi
AWS Amazon Web Services

Keynote Speech: Innovation@Amazon

  09:45 - 10:15
What are the cultural and organizational elements and mechanisms that allow Amazon to innovate quickly? And how does this innovation speed become value for our customers?
Fabrice Lacroix
Fluid Topics

Is Content Delivery possible without breaching new data-privacy regulations?

  10:20 - 10:50
New privacy regulations (EU’s GDPR, US’s Privacy Shield, and others) are introducing a regime of strict consumer protections. Companies will have to comply with: requiring opt-in to data gathering, rather than opt-out, enhanced protection measures, data protection officers, transparency about data, breaches and many others. We will review the constraints imposed by these regulations, what they mean in […]

Industrial IoT e Manufacturing Intelligence

  12:20 - 12:50
Manufacturing companies around the world have started their journey towards the concept of digital factory, slowly but consistently. They see a value in the IoT and in the extended concept of Industry 4.0 to improve production processes. However, they struggle to define a roadmap and build a model that integrates a growth of processes, organization […]

Intelligent information for field assistance

  14:30 - 14:50
Is the device broken? Does it need to be replaced or can the problem be solved on field? These are questions that your customer service and your customers have to face sooner or later. As technical writers we provide a lot of information. But how can we provide quick, accurate and more appropriate answers to […]
Wolfgang Ziegler
Karlsruhe University of Applied Sciences

WS “1A”: Face of Intelligent Content

  09:00 - 10:45
From the perspective of information management, there has been a recent boost towards more elaborated information modeling approaches and information technologies leading to so-called intelligent content.
Claudia Klumpp - tekom Europe e Magali Baumgartner - Coperion
Claudia Klumpp - tekom Europe e Magali Baumgartner - Coperion

WS “3B”: New and revised standard in the field of TC, as Software and TC Vocabulary & IEC/IEEE 82079-1 and ISO 20607: Tool box for the implementation of the Machinery Directive in the Technical Editing Dept.

  14:00 - 15:45
New and revised standard in the field of TC, as Software and Technical Communication Vocabulary Standards can be most helpful. However, there’s not enough time during your daily work to research for new standards and standardization projects.

Speeches in Italian and in English.
Simultaneous interpreting services was available.
The program may be subject to minor changes.