Jang Graat

CEO/Founder, Smart Information Design

Jang F.M. Graat studied Physics, Psychology and Philosophy before embarking on a fast-track career in the high-tech computer business. He has worked as technical author, trainer, consultant and developer for 3 decades and taught himself programming in a wide variety of languages and systems. He has given countless presentations and workshops on a wide variety of techcomm-related topics around the globe. In the past 10 years, he has been very active in the FrameMaker and DITA communities. He is sometimes referred to as either the “geek philosopher” or the “Frame tamer”.

Robert Kratky

Technical Writer, Red Hat

Robert Kratky is a Principal Technical Writer at Red Hat. He has published dozens of technical and outreach articles in both print and online media, and presented about documentation topics. At Red Hat, Robert specializes on developer docs and improvement of user experience with documentation.

Marco Jänicke

Trainer and author, IBJ

Marco Jänicke has been working in technical communication for 20 years. As a mechanical engineer, technical editor and graphic designer he currently works as a consultant, trainer and author. He is also behind the docuinfotainment website www.bravecroc.de.

Davide Osta

Head of Technical Dept., because Group

Project Manager for several manufacturing projects, Manager of the Smart Since 2005 Technical Manager of the because Group, a technical communication company with premises in Italy and Germany. Since 2016 member of the Board of COM&TEC, with the task to test and promote the best practices aimed at producing modular & multilingual technical communication.

Marco Galiazzo

Senior, EKR srl

Marco Galiazzo EKR founder, started his consultancy career as an Adobe Guru. He wrote the first book about Cross Media Publishing in Italy (Guida al Cross Media Publishing) 12 years ago. He met the Transactional world when in 2008 Enterprise Knowledge Reengineering started as part of Ethica Consulting, the largest SAP partner in Italy. The first goal was to fill the gap between the big ERP systems at enterprise level, and the typical technical and marketing office, land of Adobe tools. Two worlds with two different languages and a big challenge to build a communication bridge. After 8 years of experience, putting together a quite huge amount of different technologies, the gap is filled with EKR PIM. It is used by many international customer, and the EKR METHOD, invented by the speaker is part of the day by day activity at enterprise level.

Michele Catalano

Head of Department, H-ON Consulting

Michele Catalano leads the Electrical Engineering Department for H-ON Consulting, an international provider of technical and engineering services for the safety and reliability of industrial products/plants.
More than 10 years spent in industrial automation related to programming and integration of PLC, HMI and SCADA systems and programming of remote control systems.
Significant experience in industrial conformity services operation and management worldwide in compliance with several International Standards.

Priscill Orue

Technical Writer, UNIT4 R&D Spain

I design the Approval Assistant’s conversations and write the implementation guide of Unit4 Wanda Digital Assistant. I work with product documentation for different purposes and audiences, as well as contribute with documentation processes to ensure quality across product areas.

Leah Guren


Leah Guren has been active in the field of technical communication since 1980. Her company, Cow TC, offers TC training and consulting services to some of the top hi-tech organizations internationally.

Fabrice Lacroix

CEO, Antidot

Fabrice Lacroix is the founder of Antidot, the company that puts enterprise content to work. A serial entrepreneur, he has been working for 25 years on the development of solutions that help customers make the most of their content and enhance their operating efficiency.

Sebastian Göttel



Sebastian Göttel is an authorized representative at SCHEMA Group. He studied programming at the University Erlangen-Nürnberg and in Bordeaux. Since 1998, he has applied his specialized knowledge of computer-based writing, single-source publishing and translation management at SCHEMA Group. He has been sales manager since 2005, and as consultant and key account manager, he supports XML- and DITA-based projects.

Orlando Chiarello

Product Support Manager, Secondo Mona

Orlando Chiarello is the Product Support Manager of Secondo Mona, an Italian aerospace equipment manufacturer, located in Somma Lombardo in the Province of Varese. He is responsible for the aftermarket support of the company products and also the Chairperson of the ASD Simplified Technical English Maintenance Group (STEMG), responsible for the development and maintenance of the ASD-STE100, Simplified Technical English Specification (www.asd-ste100.org).

Since November 2013, Orlando is tutoring STE, and co-operating with the Telematic University UNINETTUNO, Rome, in their online training course. He is also member of the maintenance panel of the ARSAG (Aerial Refueling System Advisory Group).

Manu Herbigniaux

Controlled Language Specialist, Etteplan

Manu Herbigniaux holds a Master’s Degree in Computational Linguistics from the University of Louvain-la-Neuve (Belgium, 1992). He has built significant experience in the fields of Language teaching, EU research projects (LRE and LE frameworks), Translation process analysis and implementation and Technical publication management (Ingersoll Rand, Bobcat, Doosan Infracore International). In 2009 he joined Etteplan (The Netherlands, Finland, Sweden) as a Controlled Language Specialist. His duties are: functional specifications, implementation, testing and benchmarking of the HyperSTE software, business cases etc.

Tomasz Prus

Documentation Manager, Unit4 Polska

I am a Documentation Manager at Unit4 in Wroclaw. I have been working as a technical communication professional for over 8 years, holding various positions. My passion for content is coupled with a curiosity and interest in new technologies. When I am not in the office, I coordinate MeetContentWRO.

Marco Del Medico

Development Manager, H-ON Consulting

Marco Del Medico leads the Safety Engineering Development Department and drives new services introduction for H-ON Consulting, an international provider of technical and engineering services for the safety and reliability of industrial products/plants.
More than 15 years spent in industrial automation related to steel, Oil&Gas and process industries dealing with PLC, HMI and SCADA safety software design and development. Significant experience in industrial conformity services operation and management worldwide in compliance with several International Standards.
Marco is also a certified CyberSecurity Fundamentals Specialist according to ISA99/IEC 62443 and a Certified Functional Safety Engineer according to IEC 61508.

Stefan Gentz

Adobe Worldwide TechComm Evangelist, Adobe Systems GmbH


As the Worldwide Evangelist for Technical Communication at Adobe, Stefan’s mission is to inspire enterprises and technical writers around the world and show how to create compelling technical communication content with the Adobe TCS tools.

Stefan is also a certified Quality Management Professional (TÜV), ISO 9001 / EN 15038 auditor, ISO 31000 Risk Management expert and Six Sigma Champion.

Stefan is a popular keynote speaker and moderator at conferences around the world. He is also a member of the Conference Advisory Board of the world’s biggest TechComm event, the tekom / tcworld Conferences, member of the iiRDS working group for Intelligent Information and the OASIS DITA Adoption Committee. He is also an active social networker on Facebook, Twitter, and LinkedIn.

Ilaria Gobbi

Editor, Zanichelli editore SpA

Ilaria graduated in Foreign Languages and Literatures at the University of Rome “La Sapienza” (2003), holds a Master’s Degree in State Management and Humanitarian Affairs from the University of Rome “Eurosapienza” (2008) and a Doctorate in Translation, Interpreting and Intercultural Studies from the University of Bologna “AMS” -DIT Forlì (2014).

She works as an editor in the Dictionary Division of Zanichelli editore SpA, an Italian publishing company. She is highly-specialized technical translator and technical writer having relevant experience in Controlled Natural Languages. She is the author of a Spanish-based Controlled Natural Language Español Técnico Simplificado and an Italian-based Controlled Natural Language Italiano Tecnico Semplificato ITS®, developed for COM&TEC.