Programma 2018
Il programma dell'edizione 2018 di COMtecnica Conference
Programma 2018
CEO/Founder, Smart Information Design
Extreme single-sourcing: adding data queries to structured content
10:00 - 10:35
True single sourcing implies there is only one location where content is edited – all other locations are referencing this unique item. Nowadays, many companies are using a CCMS to implement this winning strategy. But we are not doing this with product data – yet. This presentation shows how data queries into a variety of […]
Technical Writer, UNIT4 R&D Spain
Conversational design for chatbots: the evolution of technical communicators’ roles
11:00 - 11:35
In this presentation, we’ll explain that in the development of chatbots, technical communicators have evolved from writing documentation – sometimes seen as an observing role -, to being active participants. The role of technical communicators in the development of conversational interfaces is an essential one: once dominated by GUIs (Graphical User Interfaces), software is moving […]
Technical Writer, Red Hat
Going Modular: Turning Legacy Docs into User Story-Based Content
11:35 - 12:10
How to adapt the big guides of yesterday into modularized narratives that are easy to maintain, scale well, and still allow for a ‘guide-like’ experience when it is required? This presentation will describe the work documentation writers at Red Hat are doing to solve this problem: re-purposing the existing body of documentation into modular units […]
Presentation by Adobe
12:10 - 12:30
CEO, Cow TC
Secrets of User Compliance Leah Guren
14:35 - 15:10
Professional TCs carefully analyze content and write the best possible information for their users. But how do they know what level of user compliance is occurring (that is, are the users are actually following the instructions)? This session examines the factors that influence user compliance, including age, education, culture, and industry. It covers commonly-used techniques […]
Development Manager, H-ON Consulting
Safety life cycle: Definition of the Safety LifeCycle plan for industrial product sil certification
15:10 - 15:45
Presentation in Italian: The compliance with the IEC 61508 should be obtained through a complex process of 16 phases called Safety Life-cycle. Starting from the conceptual idea of the “safety function” up to the dismission of the “safety instrumented system” at the end of the lifetime, the safety life-cycle covers all aspects related to the […]
Trainer and author, IBJ
You create individual safety signs! Are they reliably detected?
16:10 - 16:45
ISO 7010 provides us with some safety signs. Depending on the application, however, these are often either too general, too specific or not available for the specific case. In order to warn the user as precisely as possible, safety signs must be created on the basis of ISO 3864. ISO 9186 provides us with test […]
Networking Event
20:00
CEO, Cow TC
Global Audit: making your content ready for localization
09:00 - 10:30
Head of Technical Dept., because Group
How to structure the information model to dynamically deliver value-added contents
10:45 - 12:15
Workshop in Italian: Come strutturare il modello di informazione su CCMS per pubblicare dinamicamente i contenuti Nella prima parte del workshop presenterò un semplice modello di informazione (tipo di contenuti, granularità, metadati e tassonomie) che consenta al redattore tecnico di creare moduli facilmente richiamabili e riutilizzabili. Nella seconda parte del workshop farò applicare ai partecipanti […]
CEO, Antidot
From static books to dynamic semantic publishing for your documentation
13:15 - 13:45
Tool Presentation by Fluid Topics: Authoring solutions have greatly evolved over the last 10 years but publishing is still stuck in a “static, flat and fat” document generation model. This presentation will explain how to switch from a PDF and print-oriented view to a new Web and user centric approach. By using Semantic Web technologies […]
SCHEMA Group
Il modello Amazon adattato alla comunicazione tecnica
13:45 - 14:15
Tool Presentation by SCHEMA: La digitalizzazione dei contenuti sta cambiando profondamente il panorama produttivo delle imprese. La conversione dei processi richiede nuove strategie per creare, gestire e distribuire le informazioni di prodotto. Una piattaforma intelligente di distribuzione deve essere in grado di mettere le informazioni a disposizione di specifici gruppi di utenti. Non tutti […]
Editor, Zanichelli editore SpA
Technical writing and translation: from Simplified Technical English to other forms of controlled languages
14:30 - 16:00
Workshop in Italian: The purpose of this workshop is to introduce three Controlled Languages (ASD Simplified Technical English, ASD-STE100 (STE), Español Técnico Simplificado (ETS), Italiano Tecnico Semplificato (ITS®)), to explain their principles and commonalities, and to show how they interact between each other when applied in technical writing and technical translation. Scopo di questo workshop […]
Controlled Language Specialist, Etteplan
ASD standard, HyperSTE software and scalable dictionaries … the magical triangle? Yes, if you can set correct expectations!
16:00 - 16:45
In this presentation we will show that the availability of a standard, software and scalable dictionaries is not enough to warrant an efficient improvement of the quality of technical documentation. Setting correct expectations inline with a well-established model about what is STE is crucial here, as well as having a – highly flexible – plan. […]
CEO, Antidot
Connecting a chatbot to your technical content, beyond the demo. Myth and Reality
09:00 - 10:30
Analysts predict that chatbots will be your customers’ preferred interface. How can you transition from carefully staged demos to real-life customers? Most chatbots today use rules, but tech content is textual, not rule-based. It is impossible to revamp thousands of pieces of content written for human readers into a formal rules-based system. The problem is […]
Schema Group
How iiRDS shapes the future of content delivery and content creation
10:45 - 12:15
The open source standard iiRDS (intelligent information Request and Delivery Standard) has been released by a tekom working group by the beginning of 2018. It fills the gap between Technical Communication and the Internet of Things as well as Industry 4.0. In this talk the audience will get a introduction about purpose, concept and potential […]
Adobe Worldwide TechComm Evangelist, Adobe Systems GmbH
Senior, EKR srl
SACMI and EKR PIM: When the WorkFlow management is crucial in a PIM CCMS project where many actors are involved
13:45 - 14:15
We will talk a real story of SACMI, an Italian Leader for Manufacturing. Their documentation covers about 60 lines of different machines. A group of more than 30 people is involved in the process, between internal employee and external consultants. A correct information granularity and a flexible Workflow Management must be the backbone to be […]
Head of Department, H-ON Consulting
Safety Life-Cycle Plan for industrial product SIL certification: practical examples and strategies
14:30 - 16:00
Workshop in Italian: The best way to understand how to apply the safety life-cycle and the relative FSA (functional safety assessment) is through practical examples. During our workshop, we’ll try to examine different kinds of devices in order to define a safety life-cycle plan excluding the phases not applicable and focusing on the key points […]
Controlled Language Specialist, Etteplan
ASD standard, HyperSTE software and scalable dictionaries … the magical triangle? Yes, if you can set correct expectations!
16:00 - 16:45
In this presentation we will show that the availability of a standard, software and scalable dictionaries is not enough to warrant an efficient improvement of the quality of technical documentation. Setting correct expectations inline with a well-established model about what is STE is crucial here, as well as having a – highly flexible – plan. […]